Privacy Policy

Effective Date: 14/07/2025

At Search the Grail, we are committed to protecting your personal data and respecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable Italian laws.

This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit or use our website: www.searchthegrail.com (the “Site”).

1. Data Controller

The data controller is:

Search the Grail
[Company Name – pending formation]
Email: support@searchthegrail.com
Jurisdiction: Italy

2. Personal Data We Collect

We may collect the following types of personal data:

Identification data: name, surname, email address
Contact information: email, IP address
Account data: username, password, preferences
Payment-related data: bank transfer references (no credit card info is processed)
Communication content: emails or messages sent via our contact form

We do not knowingly collect personal data from children under the age of 18.

3. How We Collect Your Data

We collect data when you:

Fill out a contact or registration form
Create an account on our site
Send us an email
Make a payment by bank transfer
Browse the website (via cookies and analytics tools – when enabled)

4. Why We Collect Your Data (Legal Bases)

We process your data based on the following legal grounds:

Contractual necessity – to provide services you requested
Consent – for optional services like newsletters (when active)
Legal obligation – for invoicing and record-keeping
Legitimate interest – to improve the security and functionality of the site

5. How We Use Your Data

Your data is used to:

Provide and manage our services
Communicate with you (e.g. customer support)
Create and manage user accounts
Comply with legal obligations
Monitor website usage (if/when analytics tools are used)
Prevent fraud or abuse

6. Data Sharing and Third Parties

At this time, we do not share your personal data with third parties.

In the future, we may integrate services (e.g., Google Analytics, payment processors) that process data on our behalf under strict data protection agreements. This Privacy Policy will be updated accordingly.

7. Cookies

Our site may use cookies to:

Remember your login preferences
Analyze site traffic (when analytics are active)
Enhance user experience

You can manage cookie preferences via your browser settings.

8. Data Storage & Security

We store your personal data securely on Wix servers, which comply with international standards, including ISO/IEC 27001.

We implement technical and organizational measures to protect data from unauthorized access, alteration, disclosure, or destruction.

9. How Long We Keep Your Data

We retain personal data only as long as necessary to:

Provide services
Fulfill legal/accounting obligations
Resolve disputes

Inactive accounts may be deleted after 24 months of inactivity.

10. Your Rights (Under GDPR)

You have the right to:

Access your personal data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent (where applicable)
File a complaint with the Italian Data Protection Authority (Garante Privacy)

To exercise your rights, contact us at: support@searchthegrail.com

11. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be published on this page with the updated effective date.

12. Contact

If you have any questions or concerns about this policy or your personal data, you can contact us at:

support@searchthegrail.com
or via the contact form on our website here.

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